Effective Date: 10/30/2025

Last Updated:  10/30/2025

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Midland County Utility District (“MCUD,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we handle your personal information when you interact with us, including through our website and text message communications.

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Information Collection and Use

MCUD may collect limited personal information such as your name, contact details, and communication preferences when you voluntarily provide them (for example, when signing up for text message notifications or submitting a service request).
This information is used solely for the purpose of providing you with the services or communications you have requested.

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Information Sharing

MCUD does not sell, share, or disclose your personal information to any third parties.
We also do not share, sell, or disclose text message opt-in information, phone numbers, or consent records with any third party or affiliate.  Your information is only used by MCUD and its authorized systems to deliver the specific services for which you have provided consent.

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Text Message Communications

By opting in to receive text messages from MCUD, you consent to receive messages related to your utility services, notices, or alerts. Your opt-in information and mobile number will not be shared with anyone except MCUD, the entity to which you provided consent.

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Your Privacy Choices

You may opt out of receiving text messages at any time by replying “STOP” to any message you receive from MCUD.
For questions about your privacy or to update your contact information, please contact us at:

📧 media@mcud.org
📞 432-423-3924

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Policy Updates

MCUD may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.